only 25 items by DS ???

[CountBogro]

My sister is trying to complete her collection and made an effort to order all the missing parts. But she got told off with the remark she can't order more then 25 items a time.
Now that will take her months to replace all the missing parts. And the Dutch is taking a firm stance in this.

Has anyone else had the same treatment
Seems rather rash to me ... perhaps that's a good point for the collector's club - no such nonsense for collectors ...

Bogro

[playmo1989]

My sister is trying to complete her collection and made an effort to order all the missing parts. But she got told off with the remark she can't order more then 25 items a time.
Now that will take her months to replace all the missing parts. And the Dutch is taking a firm stance in this.

Has anyone else had the same treatment
Seems rather rash to me ... perhaps that's a good point for the collector's club - no such nonsense for collectors ...

Bogro

 yes but why ? did you ask

[Wolf Knight]

My sister is trying to complete her collection and made an effort to order all the missing parts. But she got told off with the remark she can't order more then 25 items a time.
Now that will take her months to replace all the missing parts. And the Dutch is taking a firm stance in this.

Has anyone else had the same treatment
Seems rather rash to me ... perhaps that's a good point for the collector's club - no such nonsense for collectors ...

Bogro

Well you are lucky!! We cannot order any sinlge parts in any quantity whatsoever from the Greek division of playmobil... only the sets available in the ds catalogue.

I've tried last year ordering from playmobil UK but they send me back to Playmobil Hellas...the same happened when i tried to order from the German DS!!!!

[socrates]

I think at german DS they have a limit of items they are allowed to take via phone.
You then have to mail or fax copy the whole list. And these days they tend to ask
you why you need e.g. 100 rifles. So you need to explain them that you are a
collector, not a dealer. 

best,
socrates

[Wolf Knight]

I think at german DS they have a limit of items they are allowed to take via phone.
You then have to mail or fax copy the whole list. And these days they tend to ask
you why you need e.g. 100 rifles. So you need to explain them that you are a
collector, not a dealer. 

best,
socrates

Good point!!! I have never told them I am a collector...but then again i could only get sets in large numbers, not single parts...

[Gis]

I recently called them (PM Benelux) and they told me the same only 25 parts at a time!

The lady in general was not very customer friendly and really put me of for ordering anything for now.

*grumble*

I will call again at some point just hopefully talking to someone who is at least reasonable!

Great idea for the collectors club indeed Count Bogro!

[CountBogro]

.... So you need to explain them that you are a collector, not a dealer.  ...

She had done so in her mail - but the response was that a maximum of 25 went for everyone - even kindergartens (or something like that) !!!

[playmo1989]

She had done so in her mail - but the response was that a maximum of 25 went for everyone - even kindergartens (or something like that) !!!

 count you  can buy them in different names !!!!!! are they a lot you want ?? with 2-4 names you can buy the parts you want!!!!

[playmofire]

I've had far more than 25 items on a UK DS order, although I do try to limit orders now to two sides of my order form as I know that's about the optimum size of order for data processing by the staff at UK DS and it's always good to have friends there.  I email my order form in and it will take 50 items and this time there were 47 on it.  The largest quantity on for a single item was 50.

[CountBogro]

So had I, Playmofire ... but that was in the past. It seems this has been put on only recently.
And yes, Playmo1989; you can order in different names (or just make multiple orders in your own name) but that means extra shipmentcosts as well ... so ordering small items will become mush more expensive.

bugger ...

I thought they wanted to take the collectors more seriously ...

Or is that just me being rebelious 

Bogro