Hi
As you may know:
During the Autumn of 2007, PM ran out of Roman embossed ("injected") arms and released Roman sets in which the male soldiers had female-style, painted arms instead.
Jaimie Jo (Jahme88) on Playmoboard, after much back-and-forth, persuaded PM USA to agree to a swap.
My problem was limited to my trireme, the five figures of which came with incorrect arms. After receiving the go-ahead from Anthony, a Playmobil rep, I mailed my five klickies to the provided address on 14 Feb.
14 Mar I received my exchange (refer to photos).
I received
1) three correctly exchanged figures
2) one modern sailor (
![Huh? ???](https://www.playmofriends.com/forum/Smileys/classic/huh.gif)
?)(at least he's maritime: re Connecticut Yankee in King Arthur's Court)
3) and a suggestion that I "re-order" the missing fifth figure.
In summary, I mailed five guys, and lost one in the process, plus received an inappropriate (albeit amusing) klicky.
Jaimie Jo fared even worse, receiving back 5 of her original 9, and a suggestion she re-order the appropriated 4.
We weren't given vouchers or assurances the missing klickies would be mailed later.
PM USA simply ate them and forgot about it.
-Tim