PM USA order arrives damaged!!!

[playmofire]

The paleness of the plastic is a stress mark.  The piece has been bent back a long way and eventually snapped.  Maybe it stuck in the mould and didn't come out cleanly.

[leefert]

To my knowledge you can't order DS online in the US, so I don't think this is possible. I could be wrong though.

Not via the website, but they now prefer you to email them the part number, a description, and the quantity. They then search their inventory and send you an invoice of what they have and quantities.  You then call the customer service number and give them the invoice number, they take your payment and then you get your parts 10-14 days later.

[Macruran]

A real Rube Goldberg operation.

[leefert]

A real Rube Goldberg operation.

 

[Macruran]

My replacement deck still hasn't arrived. 

[Baron Marshall]

It took a long while fo my deck to come... I just barely got my missing sticker that I called about the same time you posted about the deck. 

[Macruran]

Playmofriends is magic...I posted that, and it arrived three hours later! 

[Robbie]

Glad that you got everything worked out!

[Macruran]

So they sent the deck only, not the hull. When I unscrewed and removed the damaged deck, I discovered two further bits of damage:



On the left is the hull, showing a bit of broken off underdeck, as well as a broken screw hole. Middle is the faulty deck, with the broken off place visible around the screw hole. Right is the replacement deck.

(Note how surprised they all look. I imagine they are rarely exposed to scrutiny in quite this fashion.)




Two closer shots of the hull, showing the broken screw hole more clearly.



To glue the screw hole back together, I had to take out the styrofoam and hold! Here's what the metal ballast looks like.

I got it all back together and am now the proud owner etc. Will go into the duck lake at Laurelhurst Park in a week or two, hopefully with pics and video to follow.

I must say, the rigging is a devil to tie properly.