It's the first time I have a QC issue with a product from Geobra, so it's the first time I try to contact them about this kind of problem. Specially since Geobra is a toy company, I think (IMO at least) that everyone who has any kind of issue should contact them. Who knows, maybe they're not aware of the problem? What I do know is that the way the plastic is brittle it could signify a health hazard for small children.