PlaymoFriends

General => News => Topic started by: playmofire on February 17, 2011, 08:57:44

Title: Qualitatsreport on klickywelt
Post by: playmofire on February 17, 2011, 08:57:44
I notice that on klickywelt there's a new forum called Qualitatsreport where members are reporting problems with Playmobil items such as the hub caps which won't stay on. 
Title: Re: Qualitatsreport on klickywelt
Post by: bonniebeth on February 17, 2011, 14:17:46
Hmmm, that's very interesting. I'm sorry that quality is beginning to be a problem with playmobil. never used to be the case, and I hope after hearing feedback from the community they will work to fix the problems.
Title: Re: Qualitatsreport on klickywelt
Post by: Playmoholics on February 17, 2011, 14:21:00
I hope so too  :hmm:
Title: Re: Qualitatsreport on klickywelt
Post by: tonguello on February 17, 2011, 14:43:18
Hmmm, that's very interesting. I'm sorry that quality is beginning to be a problem with playmobil. never used to be the case, and I hope after hearing feedback from the community they will work to fix the problems.

yeah... it is interesting and sad that this became an issue, seriously enough to creat a forum about it. Im sure GEaobra spies will work on getting a better quality control after reading about it  ;)

BTW what are the hub caps?
Title: Re: Qualitatsreport on klickywelt
Post by: Bill Blackhurst on February 17, 2011, 15:17:01
We have discussed the issue here, about the press in 30225990 hub caps on the 3178 fire equipment trailer & 3181 SUV fire truck. I even developed a way to correct the problem without gluing them in position.
Title: Re: Qualitatsreport on klickywelt
Post by: playmofire on February 17, 2011, 15:58:13
yeah... it is interesting and sad that this became an issue, seriously enough to creat a forum about it. Im sure GEaobra spies will work on getting a better quality control after reading about it  ;)

BTW what are the hub caps?

They're these, Gaston:

http://playmodb.org/cgi-bin/showpart.pl?partnum=30-22-5990
Title: Re: Qualitatsreport on klickywelt
Post by: Rasputin on February 17, 2011, 22:11:44
That hubcap issues is quite annoying and I hardly see how this could have been an oversight. It only takes playing with any of the vehicles that those caps comes in to realize they rarely stay in. I bet the factory made the mold and goofed but figured it would just be alright and did not authorize a new mold being made. Out of frustration I never put them in as they will just fall out and I have too many to heat and bend them all
Title: Re: Qualitatsreport on klickywelt
Post by: playmofire on February 17, 2011, 22:46:47
That hubcap issues is quite annoying and I hardly see how this could have been an oversight. It only takes playing with any of the vehicles that those caps comes in to realize they rarely stay in. I bet the factory made the mold and goofed but figured it would just be alright and did not authorize a new mold being made. Out of frustration I never put them in as they will just fall out and I have too many to heat and bend them all

The hub cap problem seems to have arisen only recently, the first 3178 fire trailers didn't have this problem and my guess is that it's a result in changes in the composition of the plastic which had to be introduced in the last few years.
Title: Re: Qualitatsreport on klickywelt
Post by: Rasputin on February 17, 2011, 23:15:11
The hub cap problem seems to have arisen only recently, the first 3178 fire trailers didn't have this problem and my guess is that it's a result in changes in the composition of the plastic which had to be introduced in the last few years.

Every truck I have including the trailer has this problem. It may be due to the kids removing them a lot or it just was always like that. I remember how frustrating it was with the rally trucks that were racing through our great sandy plains (beige carpet) and the caps would always fly off. They hurt like hell when you step on them at night too, more than legos  :omg:
Title: Re: Qualitatsreport on klickywelt
Post by: tonguello on February 18, 2011, 01:15:39
They're these, Gaston:

http://playmodb.org/cgi-bin/showpart.pl?partnum=30-22-5990
Thanx Gordon!  :wave:
Title: Re: Qualitatsreport on klickywelt
Post by: Playmodschungel on February 18, 2011, 23:13:34
"funtastic-plastic" and "Klickywelt" started this quality report in cooperation with Geobra to find out, which defects occur in quantity and in which sets.
Detecting defects and feedback are the first steps to correct and solve the problems. Right now Playmobil receives the first list, but collecting defects goes on.
Title: Re: Qualitatsreport on klickywelt
Post by: Bill Blackhurst on February 18, 2011, 23:38:45
Why are Klickywelt & funtastic-plastic the only forums that are being solicited for quality issues by Geobra? Why isn't our forum able to discuss defective parts issues?
Title: Re: Qualitatsreport on klickywelt
Post by: Giorginetto on February 18, 2011, 23:42:23
They dont make them as they used to be ... Probably the plastic composition has changed over the years, the new ones are definitely less brittle and more rubber like . I have had some isolated problems with some new klickies , some atest klickies their hats wouldnt fit and a number f klickies have a bended Quasimodo posture which looks rubbish , a few romans and a few black lion guards haev that problem and they ruin any formation. Old Nuremberg guards all stand tall and no problems or whatsover

I need a time machine and go back to 1983 i reckon  ;D ;D ;D ;D ;D ;D
Title: Re: Qualitatsreport on klickywelt
Post by: Playmodschungel on February 18, 2011, 23:54:29
Why are Klickywelt & funtastic-plastic the only forums that are being solicited for quality issues by Geobra? Why isn't our forum able to discuss defective parts issues?
The idea to collect such a list is very old. But after some more personal contacts with Playmobil we started this defects-listing in cooperation with Geobra because both sides will benefit. Its always a matter of personal commitment to get things started. We asked Geobra if they were interested in such a quality report- not the other way around.
Title: Re: Qualitatsreport on klickywelt
Post by: Bill Blackhurst on February 19, 2011, 00:03:35
The idea to collect such a list is very old. But after some more personal contacts with Playmobil we started this defects-listing in cooperation with Geobra because both sides will benefit. Its always a matter of personal commitment to get things started. We asked Geobra if they were interested in such a quality report- not the other way around.

In other words we could contact Playmobil HQ through the PCC & ask if Playmofriends could be a source of knowledge regarding inferior quality issues?
Title: Re: Qualitatsreport on klickywelt
Post by: PrimusPilus on February 19, 2011, 00:16:32
I contacted PM USA about the issue with the #4658 diver's shoes and hard hat three days ago (and I cited that mine was not an isolated issue) and so far haven't heard a peep from them.
Title: Re: Qualitatsreport on klickywelt
Post by: Bill Blackhurst on February 19, 2011, 00:20:43
I contacted PM USA about the issue with the #4658 diver's shoes and hard hat three days ago (and I cited that mine was not an isolated issue) and so far haven't heard a peep from them.

Should others that have had this exact problem notify them also? ???
Title: Re: Qualitatsreport on klickywelt
Post by: PrimusPilus on February 19, 2011, 00:31:31
It's the first time I have a QC issue with a product from Geobra, so it's the first time I try to contact them about this kind of problem. Specially since Geobra is a toy company, I think (IMO at least) that everyone who has any kind of issue should contact them. Who knows, maybe they're not aware of the problem? What I do know is that the way the plastic is brittle it could signify a health hazard for small children.