PlaymoFriends
General => Direct Service/Parts Queries => Topic started by: tahra on June 02, 2011, 07:41:41
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Since I was away (STUPID :wall:), I missed both blue and red houses, but I see the blue is still available in the German DS.. But I assume they still have that stupid ship to Germany only policy, no?
Can someone get it for me?
Also, I read in another topic we can order parts after the sets are gone - does this mean the unicorns might still be available?
And since I'm in a nagging mood... Do we have a way of knowing the price of the stuff BEFORE placing the order? To control not only costs (euromillions evades me still :( ) but also shipping...
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I think they still don't send items outside Germany :( Sorry the blue house is not in the Greek DS catalogue anymore, for two years now frankly... The unicorns are probably available as spare parts from DS, not a very old theme after all.
If you place an order with DS, they will check availability, and get back to you with the prices and then you can have an exact picture of what you will be paying, including shipping. But as I said, no orders outside of Germany are accepted..!
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Also, I read in another topic we can order parts after the sets are gone - does this mean the unicorns might still be available?
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Parts are available for about seven years after sets have been discontinued, but that doesn't mean that all the parts are available for that time.
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So were are you from and what do you need in detail, I am from Germany and order often enough to order some sets more :D!
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So were are you from and what do you need in detail, I am from Germany and order often enough to order some sets more :D!
Thank you - I'm from Portugal.
I will get back to you after looking at the catalog again, ok?
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Parts are available for about seven years after sets have been discontinued, but that doesn't mean that all the parts are available for that time.
Actually from what I was told at Zirndorf last week they are down to only being available for 4 years after a set is discontinued. They are out of storage space.
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Actually from what I was told at Zirndorf last week they are down to only being available for 4 years after a set is discontinued. They are out of storage space.
We can help! Among all of us, I'm sure we'll solve that little problem of theirs, no?
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We can help! Among all of us, I'm sure we'll solve that little problem of theirs, no?
yes we can ;D
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i can't help because i don't live in Germany :-[ but it's good to see you back after a long while, Queen Tahra :wave:
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Actually from what I was told at Zirndorf last week they are down to only being available for 4 years after a set is discontinued. They are out of storage space.
Thanks for the update, Tim. Increasing the range of themes, even if a new theme only runs for a couple of years, and adding to existing themes will explain the reduction in time.
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Awwww.. the blue steck house .. one of my favourite steck pieces. lovely colours and plastic quality , a true classic, i paid a premium and bought two from australia ( !!!! ) . I am sure you will love them Tahra :wave: :wave: :wave:
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A couple more doubts :-[
When they say "no stock", does that mean permanently, or temporary? There are thing's I'm sure it's NOW, but others... is there a way to know? :( Maybe I just try again next time?
And the "limit of 1" applies everywhere?
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Out of Stock means they don't have any available on the shelf but it may (or may not) come back in the future. It's always worth trying again later.
Discontinued means they don't have any and have no plans to get it back in stock. Except when it doesn't. Sometimes here in the US a brand new part will come up as discontinued and then show up later after all. And sometimes a new set uses an old part so it comes back then.
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Thanks Tiermann! I'll try again in the next one :-[
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Awwww.. the blue steck house .. one of my favourite steck pieces. lovely colours and plastic quality , a true classic, i paid a premium and bought two from australia ( !!!! ) . I am sure you will love them Tahra :wave: :wave: :wave:
OMG..I can only imagine what you paid for them!
I agree Tahra - we can help out with the storage issue!
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OMG..I can only imagine what you paid for them!
round 70 euros for each i reckon... but they do look som awesome and add such a nice color to any steck city ( ps. have you seen my mediaval steck city yet there is a thread in collector's thread showing progress of buildfing it, next time pictures are posted it wil be all complete..)
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I send you a PM tahra
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i can order one for u aswell. i buy next week a few items from the DS again. its 25 euros and than the postage. i guess insured postage to portugal will be around 10. u should have said something earlier as my girlfriend is atm in lisbon and she could have taken it down!