PlaymoFriends

Getting Started => Technical Support/Testing => Topic started by: Rasputin on January 19, 2010, 19:57:03

Title: Problem logging in at Klickywelt
Post by: Rasputin on January 19, 2010, 19:57:03

Hello  >:(

I was changing my profile at Klickywelt and all of a sudden I am not allowed to log on anymore.

I get this message "You have entered an incorrect or inactive user-name, or password is wrong."

so then I try to Email the password to myself and I get "Sorry, but your password can not be sent at the moment, because your account is currently inactive. Please contact the Administrator for further information."

How am I supposed to contact the admin. if I can not log on and let alone read German?

does anybody have an account that can ask what is going on please.

Rasputin "The Mad Monk"

Title: Re: Problem logging in at Klickywelt
Post by: macgayver on January 19, 2010, 20:10:32

Is your username Rasputin there ?

I'll Pm Philippe the admin there

Title: Re: Problem logging in at Klickywelt
Post by: Rasputin on January 19, 2010, 21:07:09

Hi Michael  :wave:

Yes I am Rasputin over in Klickywelt, Laughing Giraff, Playmobored, Garden Wargaming and here

Thank you  :wow:

   Rasputin "The Mad Monk"

Title: Re: Problem logging in at Klickywelt
Post by: bennain on January 19, 2010, 23:30:46

Well, I'm the Ex-Owner from Klickywelt. You can contact the following persons:

Hagen von Tronje (new owner)
Colonel Klicky
Spielzeugsteff

Those are the actually admins, and I think they can helb you.

Regards
Bennain

Title: Re: Problem logging in at Klickywelt
Post by: Rasputin on January 20, 2010, 00:20:17

Quote from: bennain on January 19, 2010, 23:30:46

Well, I'm the Ex-Owner from Klickywelt. You can contact the following persons:

Hagen von Tronje (new owner)
Colonel Klicky
Spielzeugsteff

Those are the actually admins, and I think they can helb you.

Regards
Bennain

Hi Bennain  :wave:

Nice to meet you. I won't ask why you are the X but I am curious  :hmm:

Thanks for the info but how do I contact them? I can not send a Personal Message on the site. Do you have an email address for one of them?

Rasputin "The Mad Monk"

Title: Re: Problem logging in at Klickywelt
Post by: bennain on January 20, 2010, 00:31:32

I've send you a personal message.

Title: Re: Problem logging in at Klickywelt
Post by: macgayver on January 20, 2010, 10:52:41

Is you problem fixed yet ?

Title: Re: Problem logging in at Klickywelt
Post by: bennain on January 20, 2010, 11:15:04

What have you changed? Your emailadress?

When you change your emailadress, the software will deactivate your account automatically. But that is not harm, because all admins will get an informationmail and then they can activate you again.

I have informed colonel Klicky and now I will also inform Spielzeugsteff.

Regards
Bennain

Title: Re: Problem logging in at Klickywelt
Post by: Rasputin on January 20, 2010, 13:30:07

Quote from: bennain on January 20, 2010, 11:15:04

What have you changed? Your emailadress?

When you change your emailadress, the software will deactivate your account automatically. But that is not harm, because all admins will get an informationmail and then they can activate you again.

I have informed colonel Klicky and now I will also inform Spielzeugsteff.

Regards
Bennain

Quote from: macgayver on January 20, 2010, 10:52:41

Is you problem fixed yet ?

Hello   :yippee:

Yes I changed my Email address and that is when it all happened. I was able to log on this morning so all seems to be up and running. Thank you so much Mac Gayver & Bennain for all your help and support in this annoying matter  :wow:

   Rasputin "The Mad Monk"

Title: Re: Problem logging in at Klickywelt
Post by: macgayver on January 20, 2010, 14:39:50

you're welcome  ;)

Title: Re: Problem logging in at Klickywelt
Post by: bennain on January 20, 2010, 14:48:06

Fine, he is back!  ;D