PlaymoFriends

General => News => Topic started by: JLMatterer on July 18, 2015, 03:58:10

Title: My Birthday - Missing Pieces :-)
Post by: JLMatterer on July 18, 2015, 03:58:10

Today was my birthday; it was a bit sad as a good friend passed away yesterday.  :'( I did, though, receive LOTS of Playmobil, which was great. I'll post pictures tomorrow of all the wonderful stuff.

However, I came up with two missing pieces; a U-shaped holder/stand for a Pirate ship cannon, & a blue jagged wrist cuff for a pirate. Can anyone recommend the best way of replacing these parts? I know nothing about DS at this point, being still a newbie at this.

Much thanks, as usual,
Jim

Title: Re: My Birthday - Missing Pieces :-)
Post by: Ismene on July 18, 2015, 10:07:50

Happy birthday! Condolences on your loss.

Try calling Playmobil. They usually replace missing pieces for free.

Title: Re: My Birthday - Missing Pieces :-)
Post by: Birdie on July 18, 2015, 10:21:21

And as Robbie has demonstrated, e-mailing them is not very effective...  ;)

Congratulations on your birthday! And sorry of course to hear about your loss.

Title: Re: My Birthday - Missing Pieces :-)
Post by: basilsdad on July 18, 2015, 15:50:22

Jim,
A belated Happy Birthday!   I have had the best results by calling PM directly.  You may be put on muzac purgatory for a while, but it has been worth the wait.  So sorry to hear of the loss of your friend.

Joe

Title: Re: My Birthday - Missing Pieces :-)
Post by: JLMatterer on July 20, 2015, 22:24:00

Thanks everyone. I called Playmobil today & spoke with Marsha; I'll get my missing pieces in about a week.