PlaymoFriends

General => News => Topic started by: playmofire on February 23, 2007, 08:53:27

Title: Problems accessing PlaymoDB
Post by: playmofire on February 23, 2007, 08:53:27

Has any one else had problems accessing PlaymoDB in the last 24 hours or so? 

Title: Re: Problems accessing PlaymoDB
Post by: Sylvia on February 23, 2007, 08:59:47

Yes. It's been down for several days now. :(

I think I've been trying since Tuesday without success.

I notice how much I really depend on the site when it's gone for a little while. Hope it will be back online again soon! :crossed:

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 23, 2007, 12:40:09

Thanks for the news, Sylvia.  I was able to access it until yesterday evening.  As you say, it really is a site you can't do without.

As for the part number, Hadoque was able to provide me with it via Playmofriends.

Title: Re: Problems accessing PlaymoDB
Post by: Tiermann on February 23, 2007, 15:44:23

It seems to be back up - at least it is working fine for me at this point.

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 23, 2007, 15:51:38

It's not for me.  Yesterday evening I suddenly found I could only get the home page and then eventually nothing at all, just the Problem loading page message.

Title: Re: Problems accessing PlaymoDB
Post by: Sylvia on February 24, 2007, 12:40:52

I still can't access any of the site.

I wonder what's causing it. :eh?:

Title: Re: Problems accessing PlaymoDB
Post by: Little Jo on February 24, 2007, 14:35:40

Hm, for me it's everything working fine: I can lookup sets and can search for items -- everythings seems to display correctly ... (and with my new internet access bandwith of 6 GBit even pretty fast  ;D)

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 24, 2007, 16:00:10

Puzzling!  I emailed Heather but haven't received an answer which suggests that maybe my email didn't reach her.

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 24, 2007, 16:05:29

I've just tried accessing via Internet Explorer rather than Firefox, but still no luck.  I wonder of the server between the UK and Canada is down.  This would explain why Tim and Jochern can access the site but not me and Sylvia.  I'm on BTinternet, what ISP do you use Sylvia?

Title: Re: Problems accessing PlaymoDB
Post by: Sylvia on February 24, 2007, 17:18:54

I tried IE too just in case it was something to do with Firefox. Also got the same or similar error message.

Quote from: playmofire on February 24, 2007, 16:05:29

I'm on BTinternet, what ISP do you use Sylvia?

Hmmm.... dare I say it....?

I'm with supanet. :shhhh: (Too lazy to change to a better one).

Title: Re: Problems accessing PlaymoDB
Post by: Outback on February 24, 2007, 17:23:26

Quote from: Little Jo on February 24, 2007, 14:35:40

Hm, for me it's everything working fine: I can lookup sets and can search for items -- everythings seems to display correctly ...

x2

No problems here either.

Title: Re: Problems accessing PlaymoDB
Post by: Val on February 24, 2007, 21:07:14

It works for me just fine, on IE and Firefox. I`m with Pipex, btw.

Title: Re: Problems accessing PlaymoDB
Post by: Sylvia on February 24, 2007, 23:35:56

How odd. I still can't get it to work and I've never had this problem before. ???

All I can think is that it might be a firewall issue, but as far as I know I haven't changed anything in my browser settings that would prevent me from accessing the site.

Must look into this.

Thanks for the info, Val. :)

Title: Re: Problems accessing PlaymoDB
Post by: Hadoque on February 25, 2007, 02:05:56

No problem here in Belgica, PMdb works fine for me...

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 25, 2007, 17:41:27

It's still not working for me, but doing a google on the site's IP address in quotes ("66.48.80.138") seems to suggest that it's been identified as a spammer.

Title: Re: Problems accessing PlaymoDB
Post by: sbblabotw on February 26, 2007, 01:04:02

Hi gang,

I don't know what's wrong with PlaymoDB on your side of the pond.  (Is it all UK and Euro folks having trouble?)  The spammer issue is (I hope) a red herring since it's a shared server; I did the same google as playmofire and did see the IP is some lists, but nothing recent.  Can someone do a ping and a traceroute and send me the results?  ( playmodb@gmail.com shouldn't be affected by anything!)  Also when reporting problems, saying exactly what happened helps a lot (some of you have, thanks): can't get to any page, can't get to "inner" pages, get a "page not found" error, "timed out" error, in just one or any browser, other weirdness.

I'll let you know what I find out!
Cheers, Heather

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 26, 2007, 01:21:46

Hi Heather,

The timed out connection message comes up.  At first, I could get to your home page and then the timed out connection message came up.

I've done a ping and tracert and saved them (thanks to your instructions) and have emailed them to you at the address you gave.

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 26, 2007, 08:34:51

Just an update for anyone not able to reach PlaymoDB (usually UK members).

There appears to be a problem with a server in Toronto.  Heather knows about this and is raising the matter with them.

Title: Re: Problems accessing PlaymoDB
Post by: Sylvia on February 27, 2007, 08:54:27

YAY!!!! :yippee:

It's working again!! :D

Thanks, Gordon, for helping Heather to sort out the problem. :)

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 27, 2007, 20:43:56

Glad to see I was able to help, and thanks to Heather for her assistance in telling me what to do.

Title: Re: Problems accessing PlaymoDB
Post by: sbblabotw on February 28, 2007, 00:15:55

Glad to hear!  I'll close my support request.   Do contact me in future if things aren't as they should be, eh?

Cheers, Heather

Title: Re: Problems accessing PlaymoDB
Post by: playmofire on February 28, 2007, 07:22:26

Quote from: sbblabotw on February 28, 2007, 00:15:55

Do contact me in future if things aren't as they should be, eh?

Cheers, Heather

There should be an email for you I sent about the problem in your blog email inbox.