PlaymoFriends
General => Direct Service/Parts Queries => Topic started by: PlayMoto on November 21, 2012, 17:45:07
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Hey guys,
did any of you ever had this problem? I just 2 days ago bought a MISB 3262 crane in a local toyshop. They found it somewhere in a box and decided to sell it, just as i walked in :love:
Luckily i got it at a very decent price of €30.
I got home, opened the box and.....missing parts. Bags were sealed and all was there except for one entire wheel, the 3 grey ladders, the 6 yellow ladder mounting clips and the green phone. Very weird.
Now i forgot to take pictures when opening the box, otherwise i would have posted them here :-[ :-[
But i have actually never had so many missing parts in one box. I did check the box carefully and it was factory sealed, when i bought it.
Contacted PM customer service and hope i do get the parts.
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I am sure in this case playmobil will replace the parts missing. I once opened a car and had a broken wheel. I contacted DS and they did replace it. Another time I got a super set and it was missing afew small parts, but they were not that important or of any use to me, so I let it go.
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It sounds like there was a whole inner bag missing, that's very unusual. Their automated weight system should have caught it. The only problem I see is that it's a little older set so the parts may not still be around. They have space limitations and get rid of loose parts after they have been out of the catalog a couple of years.
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I know I have the 6 clips (I think I have 6) and the wheel should they not be available from Playmobil, although they are in storage with the rest of my loose Playmobil at the moment, and I unfortunately cannot get to them just yet.
Damo :)
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It sounds like there was a whole inner bag missing, that's very unusual. Their automated weight system should have caught it. The only problem I see is that it's a little older set so the parts may not still be around. They have space limitations and get rid of loose parts after they have been out of the catalog a couple of years.
Get rid of....how ?
Didn't that crane come with 4 wheels? I opened our crane about 5 years ago so I will not be able to remember how the bags were packed but I can not imaging 3 wheels in one bag and one in a second. Usually Geobra will put items in diffrent bags because they go to other sets that are in production and there are not too many 3 wheeled cars or trucks out there. Very odd
Great set by the way and sorry about your missing parts. I wish this crane was still available as I have always wanted to customize one to be twice as tall
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The grey/silver ladder is a fairly common piece and should still be available. If not, I have some spare.
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Get rid of....how ?
Didn't that crane come with 4 wheels? I opened our crane about 5 years ago so I will not be able to remember how the bags were packed but I can not imaging 3 wheels in one bag and one in a second. Usually Geobra will put items in diffrent bags because they go to other sets that are in production and there are not too many 3 wheeled cars or trucks out there. Very odd
Great set by the way and sorry about your missing parts. I wish this crane was still available as I have always wanted to customize one to be twice as tall
Well, i didn't notice the missing parts untill i'd opened all the bags and started building the crane. Then i realised there were only 3 wheels in the bag. The ladders and clips just weren't there at all. Very weird indeed. I first went back to the shop and she was also flabbergastered and ensured me, that this set had always been in a box from PM. That shipment box was never properly emptied out and put on the shelves lol.
Anyway, if you want a crane i could get you one. They are sold by the dozens here, second hand and for reasonable prizes ranging from €20 to €50. Just let me know ;-)
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I know I have the 6 clips (I think I have 6) and the wheel should they not be available from Playmobil, although they are in storage with the rest of my loose Playmobil at the moment, and I unfortunately cannot get to them just yet.
Damo :)
I'll keep that in mind, thanks for the offer Damo :)9
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Anyway, if you want a crane i could get you one. They are sold by the dozens here, second hand and for reasonable prizes ranging from €20 to €50. Just let me know ;-)
20 euros for a used crane? That is a nice price and cheap enough that I would not cry when I cut one up. We currently have one and it just is too short and the reach is too small, must build bigger ;D
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20 euros for a used crane? That is a nice price and cheap enough that I would not cry when I cut one up. We currently have one and it just is too short and the reach is too small, must build bigger ;D
just let me know, and i'll get you one. Even more if any overseas PF friends are interested.
There's sooo much here, which i can buy online locally and nationally second hand. Especially now with the holidays on the doorstep.
[off topic]
just bought these 3 sets (http://playmodb.org/cgi-bin/your_set_list.pl?setlist=4496%0D%0A3072%0D%0A3352) for €25 all in box with instructions and complete ;-)
[/off topic]
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I saw one of these on a Dutch/Netherlands auction site and emailed the seller to see if he would post to the UK, but never got an answer.
http://playmodb.org/cgi-bin/showinv.pl?setnum=4370
Are they fairly easy to find?
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no that is actually a rare one.
Did find these ones:
Bus stop (http://vernieuwd.marktplaats.nl/a/kinderen-en-baby-s/speelgoed-playmobil/m620314245-playmobil-bushalte-bus-station.html?c=dc19031229f6638c93974e145c5889d4&previousPage=lr)
4305 (http://vernieuwd.marktplaats.nl/a/kinderen-en-baby-s/speelgoed-playmobil/m618881201-playmobil-4305-trein-station-vracht-terminal.html?c=dc19031229f6638c93974e145c5889d4&previousPage=lr)
3770 (http://vernieuwd.marktplaats.nl/a/kinderen-en-baby-s/speelgoed-playmobil/m617754797-western-station-colorado-springs-3770-zeldzaam.html?c=dc19031229f6638c93974e145c5889d4&previousPage=lr)
4300 (http://vernieuwd.marktplaats.nl/a/kinderen-en-baby-s/speelgoed-playmobil/m613945590-station-4300-compleet-ovp-110.html?c=dc19031229f6638c93974e145c5889d4&previousPage=lr)
Just an example of what i can find here. Let alone in Germany, there's even more overthere :-)
Look:
Ebay.de 4370 (http://www.benl.ebay.be/sch/i.html?LH_PrefLoc=2&_nkw=playmobil+4370&_arm=1&_armi=Trein+%26+Spoorweg&_armm=94&_ruu=http%3A%2F%2Fwww.benl.ebay.be%2Fsch%2FTrein-Spoorweg-%2F92133%2Fi.html%3FLH_PrefLoc%3D2%26_nkw%3Dplaymobil%2B4370%26_arr%3D1&_rdc=1)
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:love: :wave:
Halleluja! I got ALL the parts that were missing from the set, FOR FREE!
Even ordered some extra parts i needed, and only had to pay for those, but did get ALL the parts at once. VERY VERY NICE!
Thanks a lot PM Customer service, GREAT job. :thanks: :captain:
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congratulations DS can be very understanding and accommodating when it comes to missing parts from new sets.
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congratulations DS can be very understanding and accommodating when it comes to missing parts from new sets.
They basically told me to b*****r off when I once complained about a missing sticker sheet >:(
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Get rid of....how ?
Great set by the way and sorry about your missing parts. I wish this crane was still available as I have always wanted to customize one to be twice as tall
Well i gues playmobil has solved that issue with the new rc-crane 5466 ;-)