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General => Direct Service/Parts Queries => Topic started by: HDTM on August 22, 2016, 00:39:17

Title: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on August 22, 2016, 00:39:17: I don't know you but I did not know that you can buy spare parts...so spare

(http://1.bp.blogspot.com/-R7eqlc4Xq6A/V7pFsHws-zI/AAAAAAAAADE/Z7dPYg3OwSMe1sQAZjvX2gIkb91-F0yjwCK4B/s1600/20160606_195701.jpg)

Please take a look, mail collars and highlander torso and legs. I'm so happy :lol:

(http://1.bp.blogspot.com/-RJe80BcN6OI/V7pGDdvTMzI/AAAAAAAAADU/EvrUUqbPmVQQNOXPUwrzEVpOKxPT_xCVgCK4B/s1600/20160608_174837.jpg)

(http://3.bp.blogspot.com/-4S2rgI1QG_E/V7pF-2MLbmI/AAAAAAAAADM/Ml_sDK32sxYnBxlIo4Kzt1hTo8o5h-4jgCK4B/s1600/20160608_174829.jpg)
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Birdie on August 22, 2016, 06:19:28: Hmmm no I did not know that :D I thought clickies (or clicky parts) were not available through DS.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: tahra on August 22, 2016, 07:48:11: Please do share the numbers of those torsos and legs and chainmail!
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: cheng on August 22, 2016, 08:35:03: OMG.....and in the last decade, we have been told klicky parts and non-removable parts are not possible even up till last month.....I hope this not just an exception but a norm from now onwards ....this is what many of us have been praying for......
thanks for sharing, HDTM ;D
...btw, from German DS?
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on August 22, 2016, 08:53:49: ...with many thanks to the italian playmobil customer service, here you are:

gray mail collar: 30247600
highlander torso: 30648773
highlander legs: 30206122

unfortunately seems that the highlander belt and scabbard are not available ???

The lady at the customer service was very kind and professional, if I did not know an item code number all I had to do was send her an image with a short description and she did the research for me :love:

dark gray collar: 30217782 (image -> http://playmodb.org/cgi-bin/showpart.pl?partnum=30+008312)
tan collar: 30079760 (image -> http://playmodb.org/cgi-bin/showpart.pl?partnum=30+004550)
brown collar: 30080020 (image -> http://playmodb.org/cgi-bin/showpart.pl?partnum=30+008352)

These last 3 were not available at the moment, you can also try on ebay but prices are not as cheap as through direct service.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: tahra on August 22, 2016, 09:11:32: Quote from: HDTM on August 22, 2016, 08:53:49
...with many thanks to the italian playmobil customer service, here you are:

Thanks :)
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: cheng on August 22, 2016, 11:30:39: thanks too HDTM.....I'm sure Heather(of playmodb) will be most happy with your contribution...would be fantastic to be able to add more sub-part numbers and pictures :)
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on August 22, 2016, 11:53:24: Happy to help :wave:

But the credit goes to you all, to this community.
Looking around here, specially in custom section I've seen amazing customs and they were the "push that makes you move" for me 8-)

Below you can see another most wanted item (al least for me)

(https://3.bp.blogspot.com/-Kmnf-DvGfWM/V7rlCWCIcgI/AAAAAAAAAD0/QKv3cWP-K4EWNw744RzW1u4kJJ-dkL9sQCLcB/s1600/20160822_114209.jpg)

not available with Direct Service, bought them on ebay :'( very expensive
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: tahra on August 22, 2016, 11:55:23: Quote from: HDTM on August 22, 2016, 11:53:24
Below you can see another most wanted item (al least for me)

Lovely neckpiece, yes :love:
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Pynedor on August 26, 2016, 16:15:38: Hmmm, I've tried to order parts like this multiple times, and - while they say they're in stock - I never receive them. :(
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Erik on August 28, 2016, 11:17:31: NEVER known this to happen-or be possible....Strange. ???
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Innkeeper on August 30, 2016, 13:21:45: Oh my... I am thrilled, shocked, and filled with thankfulness... it actually worked!!!
I ordered the highlander torsos and legs and the chain mail neckpieces at Direct Service Netherlands, not online but by filling in a form.
And I received the parts today!
Dear HDTM, thank you very much for making this possible.
And of course also many thanks to that very nice lady at your customer service.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Klickteryx on August 31, 2016, 07:08:39: All those nice axes together look great. Very nice colouring.

I wonder if the body parts were available separately because they were in the fi?ures series and so meant to be sold as a part rather than being part of a klicky?
It's annoying that even when the number is known for something like hair that it's not available to purchase.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on August 31, 2016, 09:38:28: You are welcome ;D
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on August 31, 2016, 09:49:01: Quote from: Klickteryx on August 31, 2016, 07:08:39
All those nice axes together look great. Very nice colouring.

I wonder if the body parts were available separately because they were in the fi?ures series and so meant to be sold as a part rather than being part of a klicky?
It's annoying that even when the number is known for something like hair that it's not available to purchase.

I'dont know, strange was that I was able to buy only some parts from the highlander figure but not the belt with the scabbard (which I find AWESOME).
Also I was told that some items like the mail collars cannot be bought for quantities above 20.

I did also ask for other bodies like:
(http://playmodb.org/parts/0/00/30%2000%209452.gif)

But they weren't available :-\

Below you can find the full list for my order, "disp" means available and "nn disp" means not available
10 30266630 AXE:FIRE BRIGADE euro 0,85 cad (fonte playmobil.it) (totale 8,50 euro)
20 collare personaggio 30 008312 http://playmodb.org/cgi-bin/showpart.pl?partnum=30+008312 CODICE PARTE 30217782 NN DISP
20 torso personaggio 30004593 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-00-4593 CODICE PARTE 30635534 NN DISP
10 30 226452 (gambe personaggio 30002353) http://playmodb.org/cgi-bin/showpart.pl?partnum=30-22-6452 DISP EURO CAD 0,10
10 30233212 (collare personaggio k5203l) http://playmodb.org/cgi-bin/showpart.pl?partnum=30-23-3212 DISP EURO 0,20 CAD
10 30094280 (bottiglia) http://playmodb.org/cgi-bin/showpart.pl?partnum=30-09-4280 DISP EURO 0,55 CAD
20 torso personaggio 30009452 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-00-9452 NON DISP
20 braccia personaggio 30009452 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-00-9452 NON DISP
10 30281840 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-28-1840 DISP EURO 0,25 CAD
10 30084620 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-08-4620 DISP EURO 0,55 CAD
10 30246280 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-24-6280 DISP EURO 0,20 CAD
5 30510302 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-51-0302 DISP EURO 0,45 CAD
5 30294680 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-29-4680 DISP EURO 0,15 CAD
5 30205673 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-20-5673 DISP EURO 0,15 CAD
20 30243692 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-24-3692 DISP EURO 0,25 CAD
5 30245132 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-24-5132 DISP EURO 0,15 CAD
10 30076520 http://playmodb.org/cgi-bin/showpart.pl?partnum=30-07-6520 DISP EURO 0,25 CAD
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Klickteryx on September 01, 2016, 01:19:21: Quote from: Innkeeper on August 30, 2016, 13:21:45
Oh my... I am thrilled, shocked, and filled with thankfulness... it actually worked!!!
I ordered the highlander torsos and legs and the chain mail neckpieces at Direct Service Netherlands, not online but by filling in a form.
And I received the parts today!

The online db says they're not available so does that mean that things are available that are not listed if you try your luck with a form?
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: HDTM on September 06, 2016, 07:21:46: Well, yes I do believe so.
Since all of this is not official yet on playmobil like they have done with the recent "show spare parts button" maybe a little bit of luck will help ;)
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Innkeeper on September 06, 2016, 11:34:13: Quote from: Klickteryx on September 01, 2016, 01:19:21
The online db says they're not available so does that mean that things are available that are not listed if you try your luck with a form?

For some parts that seems to be the case.
Usually, the only parts that I order by filling in a form are the parts for which the message appears: “The spare part you were looking for is available, but cannot be ordered online”, when you look them up at the playmobil website using the function “find spare parts”,
Parts that result in a message “no longer available” I do not usually try to order by a form, with the exception of klickies. Mostly, for sets that are not too old, I do receive the klickies (the only exception was the monk from set 6464).
What I read in this forum is, that many people have tried to order klickies from DS, and some receive the klickies and some don’t. I do not know what the reason for this is. Apparently a local DS can decide to grant a request or not. It’s quite mysterious, maybe it depends on your history as a customer. I am usually not interested in whole new sets, just in one or two klickies in a set, so I am very happy that I can order these klickies separately at DS.
Now that HDTM has found out the part numbers of some body parts and we have succesfully ordered them, hopefully this is the start of a new trend.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Innkeeper on September 06, 2016, 14:13:49: Quote from: HDTM on August 31, 2016, 09:49:01
Below you can find the full list for my order, "disp" means available and "nn disp" means not available

Thank you for sharing your order details and results.
With regard to the brown torso and arms from klicky 30009452 that you tried to order:
I have ordered this klicky at DS before as a whole, it costed 2,85 euro.
So that could be a way to get what you want, but more expensive.
Also I ordered klicky 30000452 (zookeeper from set 5921), it has the same brown torso and arms and is slightly cheaper, 2,65 euro.
It is such a nice color!

Some body parts that I am very interested in:
Redbrown arms of sheriff from set 6277 (these match the highlander torso)
Legs of klicky Albrecht Dürer from set 6107
Black/brown legs of klicky in dark clothes from set 5090 (Nightwatch)
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: sbblabotw on September 07, 2016, 12:34:54: Incredibly useful information, HDTM - thanks so much for sharing! I'm working on integrating all this into PlaymoDB, and will report back.
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: tahra on September 07, 2016, 12:52:41: Quote from: Innkeeper on September 06, 2016, 14:13:49
Some body parts that I am very interested in:
Redbrown arms of sheriff from set 6277 (these match the highlander torso)
Legs of klicky Albrecht Dürer from set 6107
Black/brown legs of klicky in dark clothes from set 5090 (Nightwatch)

Those are GORGEOUS klickys! :love:

I wish they made a ds item of like 1 kg of brownish klicky parts..
Title: Re: Mail collar - legs - torso - you can buy them with Direct Service
Post by: Macruran on September 10, 2016, 23:54:17: Yeah Innkeeper your brown klickies are classic!