General > Direct Service/Parts Queries

Playmobil spares UK

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tahra:

--- Quote from: Tarra Nova on July 07, 2021, 00:13:37 ---Might have to move to Europe!

--- End quote ---

Make sure you move to Germany, so you can join the 1st rate customers...

drbatesy:
So do you have any more details Walt? For example, it used to be max 50 items and >£30 for free postage.

Thanks,

Steve.

GrahamB:
Ordering by email list has no limit on numbers, AFAIK. £30 threshold for free shipping applied last year. Now- who knows? I have just sent an order for 200 items (I have been waiting since 15th March!) and I'm expecting to pay VAT on top.

Thanks for the info. Walts-Trains. The website still has the 'no spare parts' message, so I'm hoping to have got in before the rush, though delivery will no doubt take a few weeks...

playmofire:
I placed a small order (12 of one part) by email on Monday and had a quote by email on Tuesday, expected delivery time 7 to 10 days.  The total was just over £32.  I couldn't find any prices on the UK site so looked at the price in euros on the main site, and the price of £32 was more or less £1 = 1 euro.

I'll keep you informed.

drbatesy:
I have had an exchange with my contact in Basildon and here, for what it's worth, is what he said (I'm not sure it adds much to the existing info on this thread):


It is possible to order replacement parts for the majority of Playmobil sets.
When you purchase an item you will find that an assembly sheet is supplied.  On
this all of the parts have a 7 - 8 digit number.  Replacements can be ordered
using these numbers.

Please send us a list of all the parts you require including the quantities and
your address details.  We shall then send you a quote.

Instruction leaflets for all current Playmobil products are now available to
download on the Playmobil website under Customer Services and then Building
Instructions. www.playmobil.co.uk  If they cannot be found on the website,
please provide the product code and your full postal address and we will send
you a copy in the post.


Off to work out my order now. Just a little bit excited  :yippee:

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