to the german service.. its poor, very very poor. in uk u get reply nearly instantly, in germany it takes ages.. and somehow most parts are cheaper to buy over UK ds as the german ds itself. in uk u get free postage when u have an amount, even with spare parts only.. ( they still send them extra from germany) in germany u have to pay always postage, which is stupid as its way cheaper as to send it to UK. the german ds need a massive makeover! its poor poor service, iam disappointed from it!
I'm starting an order with UK DS next week, Alex.
you called from USA germany for these windows and waiting on line for 15minutes ?? man this call must have cost more than those windows !!!!!