to the german service.. its poor, very very poor. in uk u get reply nearly instantly, in germany it takes ages.. and somehow most parts are cheaper to buy over UK ds as the german ds itself. in uk u get free postage when u have an amount, even with spare parts only.. ( they still send them extra from germany) in germany u have to pay always postage, which is stupid as its way cheaper as to send it to UK. the german ds need a massive makeover! its poor poor service, iam disappointed from it!