General > Direct Service/Parts Queries
Spare parts for the Victorian mansions
Birdie:
I've started on a new project ( :confetti:): a MEGA Victorian mansion, bigger than the one I made in 2015.
I tried to order spare parts from the newly available 70890 mansion, but alas - I should have known - the much sought after pieces for customizing, such as the three-way-connector, aren't available anymore. At least, not through the Belgian website.
I started this thread to check if anybody else has stumbled upon this issue, and to see if anyone knows if it's common for parts like this to come back in stock (at all) or not.
bml87:
Hi Birdie, you have to make the parts order via email: directservice_be@playmobil.de
They just don't put all available parts online ;)
Birdie:
--- Quote from: bml87 on January 13, 2022, 15:57:13 ---Hi Birdie, you have to make the parts order via email: directservice_be@playmobil.de
They just don't put all available parts online ;)
--- End quote ---
Oh that's great news! Thank you :thanks:
bml87:
Anytime! Just take into account that it takes up to 5 working days before they answer. So make sure you have everything in the list you sent them ;)
Oh and add your Playmobil customer number (if you know it, it should be in past orders you have on your Playmobil account) and your address. So they can process the order immediately.
Birdie:
--- Quote from: bml87 on January 13, 2022, 18:12:48 ---Anytime! Just take into account that it takes up to 5 working days before they answer. So make sure you have everything in the list you sent them ;)
Oh and add your Playmobil customer number (if you know it, it should be in past orders you have on your Playmobil account) and your address. So they can process the order immediately.
--- End quote ---
I'm so glad I asked here ;D Thank you so much!!
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