Getting Started > Technical Support/Testing

Problem with sending emails from Playmofriends

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Indianna:
I posted first in this older topic, but then I thought it might be worth starting a new topic to call attention to the issue.  :)
Topic: Not getting emails from Playmofriends

It looks as those this is still (again?) a problem.  I recently discovered that an email I sent to a member via Playmofriends some weeks ago never arrived and a couple of test emails today also did not arrive (including one that I tried to email to myself from Playmofriends.)  Also, I noticed that it is not possible to see other people's email addresses though I think that was possible in the past - it would seem that if people are willing to receive emails (as may be designated through one's profile page) they wouldn't mind having other folks see their email address?   ???

Rasputin:
If I sent emails I would know if it is working for me. Shall I try to send you something? I need to find the email link, I am fully tech-tarded

Indianna:
Hi Rasputin!
Thanks for the offer - I already know that it has been a problem because of a situation a few weeks ago and then a test when I tried to send an email to myself which never showed up.  More testing is always good, though!  If you go to my profile page (just click on my name in my member info next to this post) and then click on the little envelope that appears on the left side of my profile page and then send a test email.  Let me know when you do it and I will be watching for it.  Thanks!   :xmascheer:

Pynedor:
I wish I could help you on this, but I'd say that Sylvia might be the only one who can. If e-mails are just not being sent at all, there might be some problem with how the e-mail backend is set up. I'm not sure how it is organized for this site though.

Indianna:
Thanks Pynedor!  I think you are right - Sylvia probably has to deal with this.  It's easy to get around the problem by not using the email function here at PF but, if people do use it, they may think that others are ignoring their emails. 

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