General > Direct Service/Parts Queries
Example of a DS spares order
bootgypsy:
yes, anyone in the US who can enlighten me would be greatly appreciated. I emailed PM and was given a phone # to call. I did, and at the time only had 2 parts to check on, 1 was in stock and the other wasn't. They told me to call back in a few weeks. since then i have collected a rather large list of part #s I would like to order, but have been putting it off since i am not really sure if I should just call them back or what.
???
bonniebeth:
If you have a long list, it's probably best to start the process over with a new email. They won't want to process a long list of parts by phone.
bootgypsy:
--- Quote from: bonniebeth on February 20, 2012, 18:39:29 ---If you have a long list, it's probably best to start the process over with a new email. They won't want to process a long list of parts by phone.
--- End quote ---
I am not sure who to email. do you have the address bb?
bonniebeth:
I believe you can just hit the "contact" button on playmobil.com and email the customer service department.
bootgypsy:
--- Quote from: bonniebeth on February 20, 2012, 18:52:36 ---I believe you can just hit the "contact" button on playmobil.com and email the customer service department.
--- End quote ---
BB any idea how long i should expect it to take them to get back to me once i've emailed them?
cyndi
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