On April 26th I emailed a parts order in to UK DS at 09:54 and got confirmation and payment arrangement details at 10:34. I paid that afternoon and was told delivery would be by UPS within 14 days.
On 3rd May, UPS told me a parcel was coming and would be delivered on Friday, 6th May between 10:45 and 14:45. There was a bit of a worry on Thursday, 5th May, with a message from UPS warning that traffic disruption on Eurotunnel meant that delivery would be delayed by one business day.
However, today, Friday, 6th May, there was another update from UPS that the parcel would be delivered today as previously promised parcel between 10:45 and 14:45 and it arrived at 12:00.
Good service from both Playmobil UK and Germany and UPS.