3262 Electric crane parts missing

[PlayMoto]

Hey guys,

did any of you ever had this problem? I just 2 days ago bought a MISB 3262 crane in a local toyshop. They found it somewhere in a box and decided to sell it, just as i walked in 
Luckily i got it at a very decent price of €30.

I got home, opened the box and.....missing parts. Bags were sealed and all was there except for one entire wheel, the 3 grey ladders, the 6 yellow ladder mounting clips and the green phone. Very weird.
Now i forgot to take pictures when opening the box, otherwise i would have posted them here 

But i have actually never had so many missing parts in one box. I did check the box carefully and it was factory sealed, when i bought it.
Contacted PM customer service and hope i do get the parts.

[Wolf Knight]

I am sure in this case playmobil will replace the parts missing. I once opened a car and had a broken wheel. I contacted DS and they did replace it. Another time I got a super set and it was missing afew small parts, but they were not that important or of any use to me, so I let it go.

[Tiermann]

It sounds like there was a whole inner bag missing, that's very unusual. Their automated weight system should have caught it. The only problem I see is that it's a little older set so the parts may not still be around. They have space limitations and get rid of loose parts after they have been out of the catalog a couple of years.

[flatcat]

I know I have the 6 clips (I think I have 6) and the wheel should they not be available from Playmobil, although they are in storage with the rest of my loose Playmobil at the moment, and I unfortunately cannot get to them just yet.

Damo

[Rasputin]

It sounds like there was a whole inner bag missing, that's very unusual. Their automated weight system should have caught it. The only problem I see is that it's a little older set so the parts may not still be around. They have space limitations and get rid of loose parts after they have been out of the catalog a couple of years.

Get rid of....how ?

Didn't that crane come with 4 wheels? I opened our crane about 5 years ago so I will not be able to remember how the bags were packed but I can not imaging 3 wheels in one bag and one in a second. Usually Geobra will put items in diffrent bags because they go to other sets that are in production and there are not too many 3 wheeled cars or trucks out there. Very odd

Great set by the way and sorry about your missing parts. I wish this crane was still available as I have always wanted to customize one to be twice as tall

[playmofire]

The grey/silver ladder is a fairly common piece and should still be available.  If not, I have some spare.

[PlayMoto]

Get rid of....how ?

Didn't that crane come with 4 wheels? I opened our crane about 5 years ago so I will not be able to remember how the bags were packed but I can not imaging 3 wheels in one bag and one in a second. Usually Geobra will put items in diffrent bags because they go to other sets that are in production and there are not too many 3 wheeled cars or trucks out there. Very odd

Great set by the way and sorry about your missing parts. I wish this crane was still available as I have always wanted to customize one to be twice as tall

Well, i didn't notice the missing parts untill i'd opened all the bags and started building the crane. Then i realised there were only 3 wheels in the bag. The ladders and clips just weren't there at all. Very weird indeed. I first went back to the shop and she was also flabbergastered and ensured me, that this set had always been in a box from PM. That shipment box was never properly emptied out and put on the shelves lol.

Anyway, if you want a crane i could get you one. They are sold by the dozens here, second hand and for reasonable prizes ranging from €20 to €50. Just let me know ;-)

[PlayMoto]

I know I have the 6 clips (I think I have 6) and the wheel should they not be available from Playmobil, although they are in storage with the rest of my loose Playmobil at the moment, and I unfortunately cannot get to them just yet.

Damo

I'll keep that in mind, thanks for the offer Damo 

[Rasputin]

Anyway, if you want a crane i could get you one. They are sold by the dozens here, second hand and for reasonable prizes ranging from €20 to €50. Just let me know ;-)

20 euros for a used crane? That is a nice price and cheap enough that I would not cry when I cut one up. We currently have one and it just is too short and the reach is too small, must build bigger 

[PlayMoto]

20 euros for a used crane? That is a nice price and cheap enough that I would not cry when I cut one up. We currently have one and it just is too short and the reach is too small, must build bigger 

just let me know, and i'll get you one. Even more if any overseas PF friends are interested.
There's sooo much here, which i can buy online locally and nationally second hand. Especially now with the holidays on the doorstep.

[off topic]
just bought these 3 sets for €25 all in box with instructions and complete ;-)
[/off topic]