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F.A.Q. : General Information for Members

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Sylvia:
From time to time, collectors may find that they have surplus sets or loose Playmobil parts/figures that they no longer wish to keep due to lack of space or other reasons. Regular PlaymoFriends members – ie. those who we know well because they have introduced themselves and participated often in general topics – are permitted to sell these items to other members via the forum by posting a topic in the Marketplace. This opportunity to sell items is limited to once per year for every member, and it is not necessary to request permission from the admin first, provided that the requirements mentioned here have been fulfilled.

Sylvia:
Collectors love to find out about good deals and items on offer, so we do want our members to feel comfortable letting their friends here know they have auctions for Playmobil on eBay. One rule we do have regarding this is that you wait until reaching Playmo Enthusiast level before posting any specific topics about buying, selling or auctions. After this second level has been reached and we have had the opportunity to get to know you a little better, you will automatically receive access to a board created specifically for this type of discussion.

However, if we determine that you are only a member of PlaymoFriends in order to advertise your auctions, we will considered that an abuse of the purpose of membership and ask you to stop.

Sylvia:
This is because it is often very important for other members to know where you are located in order to properly help you. Let's say you wanted to know how to order from the Direct Service or which stores have the best deals - if your location is already indicated on your Profile, we can answer your questions right away without needing to ask where you are first.

It's also beneficial for members wishing to trade with one another to know the location of the person who is offering to trade or looking to receive items, because it gives them a rough idea of whether they can afford to trade with that person without needing to write and ask them. Some people may not wish to deal with members outside of the country they live in, for example, because of prohibitive shipping costs to overseas destinations.

If you feel this is too great an invasion of your privacy, please just state the country or continent you are living in on your Profile, as this is usually enough information. :)

Sylvia:
First of all... don't worry!
Everyone has to start somewhere and no-one expects you to know how to use everything when you first join. ;)

You can familiarise yourself with most of the posting functions available to members through reading the [SMF User Help] pages or the [F.A.Q. on Posting].

If you have a question which isn't answered by either of these, then please feel free to post a topic about it in the [Technical Support] board.

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