PlaymoFriends

General => News => Topic started by: JLMatterer on June 26, 2017, 14:14:05

Title: Coupon not working?
Post by: JLMatterer on June 26, 2017, 14:14:05
I'm trying to place an order on the Playmobil US site, using the coupon the newsletter sent out this weekend, & which is posted on the US website. Even though I've used copy & paste to capture the number from the site itself, I keep getting "coupon invalid" every time I try to place the order. Has anyone else had problems? This is the last day of the sale, & I haven't any minutes on my phone to call NJ to get help.
Title: Re: Coupon not working?
Post by: Craig659 on June 26, 2017, 20:53:11
I've had that happen a couple of times for past coupons.  Make sure your total purchase is over the amount listed on the coupon.  My last time, the coupon did not appear until I had over $50 (?) worth of merchandise in my cart. 
Title: Re: Coupon not working?
Post by: JLMatterer on June 26, 2017, 22:55:21
This is what I'm seeing. All items are new & come to over $54. I've been trying all day with no luck

(http://i.imgur.com/XAcH8iZ.png?1)
Title: Re: Coupon not working?
Post by: leefert on June 27, 2017, 01:51:13
Email them with the screenshot tomorrow.
Title: Re: Coupon not working?
Post by: Baron Marshall on June 27, 2017, 02:36:10
Has to be $50 after coupon... So $62
Title: Re: Coupon not working?
Post by: tahra on June 27, 2017, 07:58:42
I wish WE had coupons :(
Title: Re: Coupon not working?
Post by: JLMatterer on June 27, 2017, 11:19:46
Has to be $50 after coupon... So $62

It's never worked that way for me before. For the last sale, I ordered just over $50 of stuff & it was reduced to $40 something.
Title: Re: Coupon not working?
Post by: Craig659 on June 28, 2017, 18:46:22
Yep, I always thought it was no limit to use.  Last time I had to have $50 before coupon.  No idea what's going on ::)
Title: Re: Coupon not working?
Post by: JLMatterer on July 02, 2017, 16:06:55
This week the coupon situation seems back to normal. The same three items which I tried to order last week, at $54.97, were reduced to $43.97 this time. I was so happy to save $11 that I ordered an extra blue troll.

(http://i.imgur.com/vcFnksU.png?1)
Title: Re: Coupon not working?
Post by: Macruran on August 02, 2017, 01:42:33
I remember I had a bad time with it several months ago. Not lately though.