being extremely angry

[rms008]

I'm extremely angry about 2 months ago i ordered a rare item over the internet. today i received the item but it this miserable condition and enclosed with it a letter from Malta post reading-
REFERENCE FOR ITEMS ADDRESSED TO YOU BLA BLA BLA..... THAN
ALTHOUGH THIS INCIDENT HAPPENED OUTSIDE OUR AREA OF CONTROL, WE REGRET ANY INCONVENIENCE CAUSED.-
do you truly believe this is right???
its better you never sent me nothing and told me it was lost in post, than present me with this rubbish. beneath - photo 1 is in which condition i received it. photo 2 is how it should really look like!!!



 

[Ismene]

Oh no! What was it packaged in? Was it an international order?

[rms008]

i bought item from ebay and it was rapped in bubble sheet and marked with sticker as fragile. the parcel was all torn up and they picked up all pieces they could and put all in a bag and delivered it so . poor rubbish

[tahra]

Well, complain to the post/seller.... That is not the result of a bump.

I think maybe you shouldn't have accepted the package.

I've seen a delivery UPS van going on a roundabout, it's back doors swung open, and there were packages all over the place.  Fortunately, no traffic, no nothing was trampled by a car... but if it was fragile.. well.. it WAS. Also seen them throw stuff about. Gentle they are not.

[rms008]

dont think it was an accient as you say tahra cos some small parts are molded to the otheres... unbelevable

[tahra]

Was there supposed to be a box? Cause that's only the boat, no?

You mean molded as in with heat?

What did the post office say?

It's dreadful that we are at the mercy of the post offices, customs, and those dreadful shipping companies..

[Ismene]

I don't know what recourse you have, but I would send them a complaint anyway because that is ridiculous.

[tahra]

Was it registered / insured?

[rms008]

1 wasn´t insured
2. it was in a bag and´i didn´t know what was inside when i arrived home i found it.
3. inthe bag there was a letter from the post office saying -
REFERENCE FOR ITEMS ADDRESSED TO YOU BLA BLA BLA..... THAN
ALTHOUGH THIS INCIDENT HAPPENED OUTSIDE OUR AREA OF CONTROL, WE REGRET ANY INCONVENIENCE CAUSED
4. yeah some small parts where molded wo others with heat like :/
5. i will be issuing a formal complaint to the post office. to see what happened and why? atleast

[tahra]

You might want to contact the seller as well. Don't know if he/she can do a complaint on their end as well.

I don't know how it works, being uninsured... you should have a refund!