Author Topic: frequent "Internal Server Error"  (Read 1071 times)

Offline tahra

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Re: frequent "Internal Server Error"
« Reply #20 on: June 21, 2018, 12:30:09 »
What I find off, database wise, is Daniela's post - and there was another, don't remember :-[ - it appeared on the recent posts, and then it didn't exist. THAT is a database issue, I think..  most likely some "loose end", imo..
Tahra

Offline The_Mad_Hadder

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Re: frequent "Internal Server Error"
« Reply #21 on: June 21, 2018, 12:35:37 »
What I find off, database wise, is Daniela's post - and there was another, don't remember :-[ - it appeared on the recent posts, and then it didn't exist. THAT is a database issue, I think..  most likely some "loose end", imo..

Tahra,

If an individual tries to upload information through the web browser to then be downloaded by the data base server but gets the error in the meantime prior to uploading completion then it will never be retrieved by the DATA base for download which in turn means that the web server cannot upload it for others to view because it does not exist. But what information is currently on the DATA Base is protected especially if the individual who maintains the data base runs back ups.

Lets have them try what my father suggested they look into in my last post and see if that resolves the issue.


"Begin at the beginning and go on till you come to the end; then stop." Lewis Carroll

Offline tahra

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Re: frequent "Internal Server Error"
« Reply #22 on: June 21, 2018, 12:41:45 »
The last post list should not include a post that was not "saved" in the database.

THAT is my point. Usually, these are done as a "all or nothing"  - if one of the updates fails, the whole thing should be rolled back, so the database is... "coherent". You know, no loose ends/unmatching records.

The 500 error could be soooooo many things.. but THAT one worries me.
Tahra

Offline Sylvia

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Re: frequent "Internal Server Error"
« Reply #23 on: June 30, 2018, 14:45:40 »
Finally had a day off and a bit more time to look into this...

I contacted support at the forum's webhost to query the 500 errors.

They checked on the web server and said it looks like the site is running optimally.

They also made configurations to the phprc file to see if this helps prevent the 500 errors we've been getting. :crossed:

Aussie living in Scotland

Offline tahra

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Re: frequent "Internal Server Error"
« Reply #24 on: July 01, 2018, 11:42:51 »
Still happens :(

This morning had to refresh 3 times in a row before I got the page...
Tahra

Offline Sylvia

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Re: frequent "Internal Server Error"
« Reply #25 on: July 03, 2018, 12:54:16 »
Have submitted another support ticket with dreamhost :(

Checked today's error log
The recurring message is Premature end of script headers: php56.cgi
Hope they know how to fix it, because I haven't a clue
Puzzled that these errors are happening now because I upgraded several months ago  :eh?:
 
Aussie living in Scotland

Offline leefert

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Re: frequent "Internal Server Error"
« Reply #26 on: July 03, 2018, 15:44:02 »
Thank you for the hard work and effort you’re putting in Sylvia
I'm glad that I'm not the only one :)

Offline JLMatterer

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Re: frequent "Internal Server Error"
« Reply #27 on: July 03, 2018, 17:29:17 »
 :o  ???  8}          :wave: :love: :wave:

Offline Sylvia

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Re: frequent "Internal Server Error"
« Reply #28 on: July 04, 2018, 09:53:26 »
The web hosts think it could be caused by a spike in traffic.
There’s a lot of bots regularly trawling the site and one in particular has visited over 1900 times.
I now have to work out how to block the ones which are causing the problem.
They gave me some instructions, thankfully!  :P
Hopefully it won’t take too long to sort out. I have Friday off so I will definitely be able to spend more time on it then if it needs it.
Aussie living in Scotland

Offline tahra

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Re: frequent "Internal Server Error"
« Reply #29 on: July 04, 2018, 10:35:34 »
Hopefully it won’t take too long to sort out. I have Friday off so I will definitely be able to spend more time on it then if it needs it.


Thank you :)
Tahra