Author Topic: Retrieve Password?  (Read 130 times)

Offline JLMatterer

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Retrieve Password?
« on: August 16, 2017, 10:00:51 »
Can someone plz tell me how I retrieve my password? I don't remember it & I need to make changes to my account info. TX.  :wave:

Offline Sylvia

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Re: Retrieve Password?
« Reply #1 on: August 16, 2017, 13:14:43 »
Not 100% sure but I think the forgotten password link only appears if you are logged out. The forum server then sends the info to your registered email address.

However occasionally the email containing the password will be blocked or land in a spam folder which is not very helpful. ;)

I can give you a temporary password and you can then change it to something more secure and memorable, if that helps?

Using the secret question feature to aid memory is also advisable. :)9
Aussie living in Scotland

Offline StJohn

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Re: Retrieve Password?
« Reply #2 on: September 21, 2017, 11:39:50 »
Hi Sylvia

I need some help, please. My registered e-mail is no longer valid and I have forgotten my password! Can you change my e-mail (which I can supply by message), or is there another way around?

Thanks and best wishes
StJohn

Offline Sylvia

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Re: Retrieve Password?
« Reply #3 on: September 21, 2017, 12:42:03 »
Hi!

Yes, no problem! :)
Just send me the new email address and I will change it for you :)9
Aussie living in Scotland

Offline StJohn

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Re: Retrieve Password?
« Reply #4 on: September 21, 2017, 13:02:17 »
Done!

So many thanks!

Best wishes
StJohn