Author Topic: Coupon not working?  (Read 979 times)

Offline JLMatterer

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Coupon not working?
« on: June 26, 2017, 14:14:05 »
I'm trying to place an order on the Playmobil US site, using the coupon the newsletter sent out this weekend, & which is posted on the US website. Even though I've used copy & paste to capture the number from the site itself, I keep getting "coupon invalid" every time I try to place the order. Has anyone else had problems? This is the last day of the sale, & I haven't any minutes on my phone to call NJ to get help.

Offline Craig659

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Re: Coupon not working?
« Reply #1 on: June 26, 2017, 20:53:11 »
I've had that happen a couple of times for past coupons.  Make sure your total purchase is over the amount listed on the coupon.  My last time, the coupon did not appear until I had over $50 (?) worth of merchandise in my cart. 
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Offline JLMatterer

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Re: Coupon not working?
« Reply #2 on: June 26, 2017, 22:55:21 »
This is what I'm seeing. All items are new & come to over $54. I've been trying all day with no luck


Offline leefert

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Re: Coupon not working?
« Reply #3 on: June 27, 2017, 01:51:13 »
Email them with the screenshot tomorrow.
I'm glad that I'm not the only one :)

Offline Baron Marshall

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Re: Coupon not working?
« Reply #4 on: June 27, 2017, 02:36:10 »
Has to be $50 after coupon... So $62
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Offline tahra

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Re: Coupon not working?
« Reply #5 on: June 27, 2017, 07:58:42 »
I wish WE had coupons :(

Offline JLMatterer

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Re: Coupon not working?
« Reply #6 on: June 27, 2017, 11:19:46 »
Has to be $50 after coupon... So $62

It's never worked that way for me before. For the last sale, I ordered just over $50 of stuff & it was reduced to $40 something.

Offline Craig659

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Re: Coupon not working?
« Reply #7 on: June 28, 2017, 18:46:22 »
Yep, I always thought it was no limit to use.  Last time I had to have $50 before coupon.  No idea what's going on ::)
Craig569

Offline JLMatterer

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Re: Coupon not working?
« Reply #8 on: July 02, 2017, 16:06:55 »
This week the coupon situation seems back to normal. The same three items which I tried to order last week, at $54.97, were reduced to $43.97 this time. I was so happy to save $11 that I ordered an extra blue troll.


Offline Macruran

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Re: Coupon not working?
« Reply #9 on: August 02, 2017, 01:42:33 »
I remember I had a bad time with it several months ago. Not lately though.
"We like things in little." - G. Stein  
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