I ordered a door (30627612) for the Travel bus/coach 4419 from DS (UK) along with a list of other parts. It shows up as available on the website 'Find Spare Parts' but DS (UK) told me it was no longer available. They suggested ordering it from the website by putting it into my basket. I did this (with a few other parts I needed) and it arrived about 10 days later (slower than the order I placed the same time with DS by email, plus I had to pay postage because the total of my online order was not over £30).
So, its worth trying to order parts from the website even if DS are saying they are not available.
None of the above applies if your country is not supplied by the German DS. Sorry, I am not meaning to gloat!
