A good sign, for sure. So much more efficient than depending on human customer service reps, as pleasant and helpful as they generally are.
Indianna, thanks. Moving forward, slowly, with getting something more usable on the site. I'm publishing *data* - numbers, names, set assignments, and pictures - as soon as I collect it (mostly automatically via script), but of course it's only coming in bits and pieces. Have you looked at the
TO BE ASSIGNED category lately? Huge. (But intriguing!) Once the site itself gets more usable, I can ask people to help with some of the detective work. We'll be in touch!