PlaymoFriends

General => Direct Service/Parts Queries => Topic started by: Baron Marshall on September 26, 2011, 13:38:25

Title: DS system not shoiwng correct numbers in stock
Post by: Baron Marshall on September 26, 2011, 13:38:25

I made a parts order over the phone with DS this morning in the USA and we came across a problem... the computer system was only showing 1 of anything in stock... but when he put in the number requested... they had them... don't know if anyone else has had this happen... but just for a heads up, have them put in the number you want to check, they might actually have it...

What they didn't have in stock today...

Speedo Dad
Queen from the new Lion's castle
Breastplate from 4742 special... the set isn't in their system yet... :( sad I needed 50 of those...  :lol:

What I did get... you'll find out later when it comes...  :lol:

Title: Re: DS system not shoiwng correct numbers in stock
Post by: tahra on September 26, 2011, 14:04:16

Lucky you. All I get is replys that there's no stock...

Title: Re: DS system not shoiwng correct numbers in stock
Post by: schluss on September 26, 2011, 17:43:02

Sometimes it seems that the stock is changing from employee to employee...

Once I made the experience that a part that have been out of stock for ages was available under a different number.
The agent on the phone simply searched in a different field.....

Next order the normal numbe was out of stock as before but the new number was still available.