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General => Direct Service/Parts Queries => Topic started by: moreorless on February 22, 2013, 08:41:21

Title: Stone age family, part number of little boy?
Post by: moreorless on February 22, 2013, 08:41:21

Hi there!

I was hoping that someone here might be able to help. I just received the Stone Age family (set 6242) from an eBay seller, and the arm of the small boy was broken. I would now like to order the boy figure from Playmobil's customer service department, but need the part number to do so. I can't find it on playmodb or on the Playmobil site. Any other ideas how I might identify his part number?

Thanks  :)

Title: Re: Stone age family, part number of little boy?
Post by: playmofire on February 22, 2013, 09:15:15

It's on playmoDB here:

http://playmodb.org/cgi-bin/showinv.pl?setnum=6242

In the list of themes it comes under Prehistoric or you can query on the set number.  But maybe when you looked it hadn't yet been added to the site.

Title: Re: Stone age family, part number of little boy?
Post by: moreorless on February 22, 2013, 09:22:29

Hi, thanks, yes I did see that, but the part number of the boy is not on there unfortunately...

Title: Re: Stone age family, part number of little boy?
Post by: tahra on February 22, 2013, 09:29:08

The arms are probably the same as the indian boy: 30 10 2990 - Boy, Indian (http://playmodb.org/cgi-bin/showpart.pl?partnum=30-10-2990)

Title: Re: Stone age family, part number of little boy?
Post by: Tiermann on February 22, 2013, 15:11:10

You can call the parts department for your area and tell them you need to get the part number for a replacement order. They can look up the set by the set number and tell you the part number for anything in the set. That's the only way to get parts numbers for some types of sets like 1-2-3.

Title: Re: Stone age family, part number of little boy?
Post by: bonniebeth on February 22, 2013, 15:19:10

The reason there's no part number on playmodb is that add-on sets like this don't usually have instructions with part numbers. But like Tiermann says, since it's actually a part that came broken and you're just looking for one part, they will be willing to look it up for you.

Title: Re: Stone age family, part number of little boy?
Post by: playmofire on February 22, 2013, 15:22:04

Quote from: moreorless on February 22, 2013, 09:22:29

Hi, thanks, yes I did see that, but the part number of the boy is not on there unfortunately...

My apologies,  :-[, I didn't look too closely at the page, just that the picture was there.

Title: Re: Stone age family, part number of little boy?
Post by: moreorless on February 22, 2013, 16:56:25

Thank you everyone! I e-mailed the local Playmobil customer service who promised to look up the part nr and send me a new figure  :)

Title: Re: Stone age family, part number of little boy?
Post by: sbblabotw on February 22, 2013, 22:05:43

If you find out the number, let me know and I'll add it to the database.

Title: Re: Stone age family, part number of little boy?
Post by: moreorless on February 24, 2013, 20:41:49

Quote from: sbblabotw on February 22, 2013, 22:05:43

If you find out the number, let me know and I'll add it to the database.

Ok, will do!