Did he forget his password? Not getting emails could cause a problem with retrieving the password, I would think. Sylvia may be able to help with that.
Does anyone else have this problem - not receiving emails notifying of replies to topics, in fact, not getting emails of any sort (I even emailed myself and it never reached me!). When it first started, I changed my email address to another one on PF and emails started arriving again. But then those stopped and changing it back hasn't made any difference. Very occasionally, an email suddenly arrives.
I hope you got my "thank you" eMail, Gordon...!!!
I can we know we're not getting emails from PF, since we do NOT get them? What if I reported this thread? See if we mods get something?