PlaymoFriends

Getting Started => Technical Support/Testing => Topic started by: JLMatterer on August 16, 2017, 18:00:51

Title: Retrieve Password?
Post by: JLMatterer on August 16, 2017, 18:00:51
Can someone plz tell me how I retrieve my password? I don't remember it & I need to make changes to my account info. TX.  :wave:
Title: Re: Retrieve Password?
Post by: Sylvia on August 16, 2017, 21:14:43
Not 100% sure but I think the forgotten password link only appears if you are logged out. The forum server then sends the info to your registered email address.

However occasionally the email containing the password will be blocked or land in a spam folder which is not very helpful. ;)

I can give you a temporary password and you can then change it to something more secure and memorable, if that helps?

Using the secret question feature to aid memory is also advisable. :)9
Title: Re: Retrieve Password?
Post by: StJohn on September 21, 2017, 19:39:50
Hi Sylvia

I need some help, please. My registered e-mail is no longer valid and I have forgotten my password! Can you change my e-mail (which I can supply by message), or is there another way around?

Thanks and best wishes
StJohn
Title: Re: Retrieve Password?
Post by: Sylvia on September 21, 2017, 20:42:03
Hi!

Yes, no problem! :)
Just send me the new email address and I will change it for you :)9
Title: Re: Retrieve Password?
Post by: StJohn on September 21, 2017, 21:02:17
Done!

So many thanks!

Best wishes
StJohn